Terms of service.
Effective Date: 01.12.2024
Welcome to Pure Halal Wines! By accessing and using our online store, you agree to comply with these Terms and Conditions. Please read them carefully before making any purchase.
1. General Information
1.1. The online store is operated by Claims Managers Sp. z o.o., registered in Warsaw, Poland, VAT ID: 1133089100.
1.2. These Terms and Conditions govern the use of our website, available at https://www.purehalalwines.com/, and the sale of products offered through the platform.
2. Definitions
Customer: Any individual or legal entity purchasing products from the website.
Products: Goods available for sale on the website, including non-alcoholic wines.
Business Days: Sunday to Thursday, excluding public holidays
3. Account Registration
3.1. Customers may create an account to facilitate purchases.
3.2. Accurate and truthful information must be provided during registration. Customers are responsible for maintaining the confidentiality of their login credentials.
3.3. The store reserves the right to suspend or terminate accounts in cases of suspected fraud or violation of these Terms.
4. Product Information and Availability
4.1. All products listed on the website are non-alcoholic.
4.2. We make every effort to ensure accurate product descriptions, prices, and images. However, minor discrepancies may occur.
4.3. Product availability is subject to stock levels, and we reserve the right to limit quantities or cancel orders if items are unavailable.
5. Ordering Process
5.1. Orders can be placed via the website by following the checkout process.
5.2. Customers must provide accurate billing and shipping details.
5.3. Submission of an order constitutes an offer to purchase. The order is confirmed only upon receipt of an order confirmation email.
6. Prices and Payment
6.1. All prices are listed in EURO and include applicable taxes unless stated otherwise.
6.2. Payment can be made using the methods specified on the website (e.g., credit/debit cards, bank transfers, etc.).
6.3. The store reserves the right to change prices at any time. Orders placed before price changes will not be affected.
7. Shipping and Delivery
7.1. Shipping costs and delivery times vary based on the selected shipping method and destination.
7.2. Orders are processed and dispatched within 14 business days after payment confirmation.
7.3. Customers are responsible for providing accurate delivery information. The store is not liable for delays caused by incorrect or incomplete details.
8. Returns and Refunds
8.1. Customers have the right to withdraw from the purchase within 14 days of delivery.
8.2. Returned items must be unopened, undamaged, and in their original packaging.
8.3. Refunds will be processed within 14 days of receiving the returned items. Shipping costs are non-refundable.
8.4. To initiate a return, contact us at aneta@purehalalwines.com
9. Liability
9.1. We are not responsible for delays or failures resulting from events beyond our control (e.g., natural disasters, strikes, or supply chain disruptions).
9.2. To the fullest extent permitted by law, the store's liability is limited to the value of the purchased products.
10. Intellectual Property
10.1. All content on the website, including text, images, logos, and design, is the property of Claims Managers Sp. Z o.o. and protected under applicable copyright laws.
10.2. Unauthorized use, reproduction, or distribution of website content is prohibited.
11. Governing Law
11.1. These Terms and Conditions are governed by the laws of Poland.
11.2. Any disputes arising from these Terms will be resolved by the competent courts in Poland.
12. Changes to Terms
12.1. We reserve the right to update these Terms and Conditions at any time. Updates will be posted on the website and take effect immediately.
12.2. Continued use of the website constitutes acceptance of the updated Terms.
13. Contact Information
For inquiries or support, please contact us at:
Email: info@purehalalwines.com
Thank you for shopping with Pure Halal Wines!